Have questions?

Step One Foods products were developed by a cardiologist and proven effective in a clinical trial held to the same standards as a pharmaceutical trial. Every serving contains precise levels of key nutrients proven to help lower cholesterol and improve cardiovascular health.

Eat two servings a day of your favorite Step One Foods products as a substitute for something you're eating now. No additional dietary changes or daily workouts required.

Studies show a change in diet can yield a significant impact on cholesterol levels in as little as 30 days. Effects on overall blood sugar control and weight will take longer.

No — never stop a prescribed statin without consulting your physician. To assess Step One Foods' impact, take your statin in conjunction with two servings per day. After 30 days of consistent use, test your cholesterol; you and your provider can discuss adjustments.

Yes. High fiber, complex carbs, and healthful fats keep you fuller and steady blood sugar. Substituting Step One Foods for what you were eating typically reduces calories. Most products contain minimal-to-no sodium — combined with antioxidants from fruits and vegetables, this can support significant blood pressure reductions.

Yes. Step One Foods products are made with all-natural ingredients documented to have general health-promoting properties — appropriate for anyone trying to improve heart health or overall well-being.

Consult your healthcare professional. While plant sterols are generally considered safe, intentional cholesterol-lowering studies (food, sterols, or medications) have not been carried out in pregnant/lactating women or young children.

We make Step One Foods with the finest whole-food ingredients — Belgian chocolate, walnuts, almonds, pecans — and leave out the additives, preservatives, and isolates. We offer variety so you can find favorites that taste great. All products are satisfaction-guaranteed.

All products provide clinically meaningful amounts of whole-food fiber, omega-3 fatty acids, antioxidants, and plant sterols in single-serve portions. They're effectively interchangeable — choose based on taste, texture, and prep preference.

All Step One Foods products are made exclusively with certified gluten-free and non-GMO ingredients. All products contain tree nuts. The Pancake Mix contains egg whites. The Chocolate Peanut Butter Bar contains peanuts.

Step One Foods is a premium food formulated specifically to support cardiovascular care and prevention. Products are only available online at steponefoods.com.

Yes. If you don't enjoy one or more of your choices, we'll exchange or refund. The guarantee applies to first-time orders, or up to one month's worth of food cost. Refund requests must be made within 90 days of initial purchase.

If you don't experience a cholesterol response, we'll refund what you paid for the products, up to one month's worth. Note: increasing fiber by 10g/day (the amount in 2 servings of Step One) is associated with a 14% reduction in heart events and a 27% reduction in death from heart disease — so you've still benefited even without a measurable cholesterol change.

Email customer.support@steponefoods.com or call (952) 303-4265. Our team will walk you through it.

Tracking is sent by email when your order ships. If you can't find it, contact customer.support@steponefoods.com or call (952) 303-4265.

Free ground shipping on US orders $99 and over. Under $99, shipping is determined by the carrier based on order size. We ship via USPS and FedEx.

Most orders ship within 24 business hours from Minneapolis, MN. Transit times vary by carrier and location — usually under 6 days.

Yes. If chocolate softens in transit, refrigerate for an hour upon delivery — it returns to normal texture with no nutritional change. Optional insulated mailer with ice packs is available for an additional $12; we hold those orders to ship Mon–Wed.

Unfulfilled orders can be cancelled by emailing customer.support@steponefoods.com or calling (952) 303-4265. Fulfilled orders cannot be cancelled.

Plan Membership is free. Select 'Subscribe & Save' when adding products to your order.

Log in via the Account tab, then select 'Manage Plan' to view or edit products, quantities, and frequency. Or email customer.support@steponefoods.com — we're happy to manage it for you.

Yes — anytime, no fees. Log in, go to 'Manage Plan,' then 'Plan,' and edit the items. Or email/call us and we'll do it for you.

Yes. You'll receive an email 3 days before your order processes — plenty of time to make edits.

You may not have activated the online login portion yet. Email customer.support@steponefoods.com or call (952) 303-4265 and we'll help.