Shipping policy

All orders $75 and over within the US qualify for free ground shipping. For orders under $75, the shipping cost is determined by the shipping companies, based on the size of the order. We ship domestic orders via USPS and UPS.

Tracking information is sent by email when your order has shipped. You can also track your order here. If you are unable to find this email, please contact our customer support team at customer.support@steponefoods.com or call us at (952) 303-4265 and we’ll be happy to provide you with your tracking information.

Damaged goods are refunded at 100% of the purchase price. Please contact us via our customer support email at customer.support@steponefoods.com or call us at (952) 303-4265.

For details on our shipping policies, cancelations, or returns, please visit our shipping FAQs page or view our full shipping policy here.