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Your Plan Help Guide

A step-by-step guide to managing your Step One Foods Plan.

A Plan For Success!

Your health is our mission and we have a Plan to help you succeed! By becoming a Plan member, you receive personalized support to achieve and maintain your long-term heart health goals. It’s straightforward, simple, and free (in fact, it saves you money!).

Step-One-Foods-Cholesterol-Lowering -Strawberry-Smoothie-Mix-Blender

Create Your Program

When you create your Plan you also want to create your account on the Step One Food's website. This will allow you to log in and access your Plan, your order history, and more. Creating an account is a separate action from creating your Plan orders so make sure to create both!

In this Section:

• How to Create Your Account

• Login to Your Account

• Forgotten Password

• Navigate Your Account

• Logout of Your Account

Your Plan FAQs

There are two ways to create an account.

1. Create your account when you are checking out.

a. When you proceed to the first step of the checkout process you have the option to create an account. Simply follow the prompts.

Create An Account


2. After you've placed an order, you can create an account using the same email you placed your initial Plan order with.

a. Select the "Account" link in the upper right-hand corner of the navigation bar on the Step One website.

b. Select "Create Account" and register using the same email you placed your initial Plan order with.

c. Enter your Information on the left hand form and select "Create Account"

Customer Login New Customer Account Information

Once you have created your account you can log in anytime to see your order history and edit and manage your Plan.

1. Select "Account" on the upper right-hand side of the navigation bar

2. Enter your login credentials

Login to your account

Order History: Click this link to view your past orders.

Addresses: Click this link to view and edit your shipping and billing address.

Manage Subscription: Click this link to view and manage your Logout: Click this link to logout of your account

1.If you've forgotten your password, simply press the "Forgot Your Password?" prompt on the login page

2. Enter your email and click 'Submit"

3.You'll receive an email with instructions to reset your password

Forgotten Password

When you log into your account, you'll see the navigation option shown below.

My Account Navigation

Order History: Click this link to view your past orders.

Addresses: Click this link to view and edit your shipping and billing address.

Manage Subscription: Click this link to view and manage your Logout: Click this link to logout of your account

Once you have created your account you can log in anytime to see your order history and edit and manage your Plan.

1. Select "Account" on the upper right-hand side of the navigation bar 2. Enter your login credentials

Login to your account

Your Plan FAQs

There are two ways to create an account.

1. Create your account when you are checking out.

a. When you proceed to the first step of the checkout process you have the option to create an account. Simply follow the prompts.

Create An Account


2. After you've placed an order, you can create an account using the same email you placed your initial Plan order with.

a. Select the "Account" link in the upper right-hand corner of the navigation bar on the Step One website.

b. Select "Create Account" and register using the same email you placed your initial Plan order with.

c. Enter your Information on the left hand form and select "Create Account"

Customer Login New Customer Account Information

Once you have created your account you can log in anytime to see your order history and edit and manage your Plan.

1. Select "Account" on the upper right-hand side of the navigation bar

2. Enter your login credentials

Login to your account

Order History: Click this link to view your past orders.

Addresses: Click this link to view and edit your shipping and billing address.

Manage Subscription: Click this link to view and manage your Logout: Click this link to logout of your account

1.If you've forgotten your password, simply press the "Forgot Your Password?" prompt on the login page

2. Enter your email and click 'Submit"

3.You'll receive an email with instructions to reset your password

Forgotten Password

When you log into your account, you'll see the navigation option shown below.

My Account Navigation

Order History: Click this link to view your past orders.

Addresses: Click this link to view and edit your shipping and billing address.

Manage Subscription: Click this link to view and manage your Logout: Click this link to logout of your account

Once you have created your account you can log in anytime to see your order history and edit and manage your Plan.

1. Select "Account" on the upper right-hand side of the navigation bar 2. Enter your login credentials

Login to your account

Create a New Plan/Order

When you create your Plan you also want to create your account on the Step One Food's website. This will allow you to log in and access your Plan, your order history and more.

Navigate Your Account

When you log into your account, you'll see the navigation option shown below.

Order History

Click the link to view your past orders

Address

Click this link to view and edit your shipping and billing address.

Manage

Click this link to view and manage your plan

Logout

Click this link to logout of your account

Still have questions?

We’re happy to answer any further questions you have directly!

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